Geneea NLP Services¶
Geneea provides two types of NLP services:
The Interpretor – a Natural Language Understanding (NLU) system
Genja and Čapek – Natural Language Generation (NLG) systems
The Interpretor is a Natural Language Processing (NLP) platform that helps the users to leverage their text data.
We offer four types of public API:
General API, also known as G3 – general purpose NLP, i.e., detecting language, names, sentiment, etc. in documents
Media API V1 (deprecated), M1 – semantic tagging of newspaper articles
Media API V2, M2 – a newer version of our Media API; offers entities, suggestions of photos and related articles, and more
VoC API, C1 – analyzing customer feedback, or routing and analysis of customer support
Intent Detection – detecting intent in chat turns; primarily aimed to handle common L1 questions
Note that there is a battery of models behind each of these APIs, and customization is one of our strengths: we can customize these models to suit your needs, whether it means handling custom product names, custom categories, or custom sentiment.